Payment Methods

www.i-pharmacy.gr provides the following payment methods:

Cash on Delivery

You can pay for your order with cash on delivery (available only for orders in Greece).

If you choose Cash on Delivery (COD), a handling fee of 2,00 euro will be added to your order.

Bank Account Deposit

You can pay for your order by making a deposit to one of the following accounts:

After you make the deposit please inform us either by phone at +30 28970 32132 or by email at sales@i-pharmacy.gr

Your order will be shipped after the deposit is confirmed.

PayPal

You can pay for your order with PayPal, at no additional charge.

Credit Card

You can pay for your order with your VISA or MASTERCARD credit card, at no additional charge.

Shipping in Greece

Shipping within Greece is carried out by 2 courier (express) companies Geniki Taxydromiki and ΕLTA Door to Door, in order to ensure fast and secure transportation and receipt. After a parcel is dispatched from I-pharmacy delivery takes place within 1-2 business days. For remote areas and islands, delivery can take up to 3-4 working days.

Delivery times are indicative and may change according to circumstances, such as strikes or extreme weather conditions. Delivery times do not include weekends and holidays. Once an order is shipped, you will receive an e-mail or sms with the tracking number of the carrier service, in order to track the current status of your parcel at the courier 's website.

Shipping cost

• Shipping within Greece for orders over 50,00 € is free.
• The shipping cost within Greece for orders less than 50,00 € is 3,00 €.
• If your payment method is Cash on Delivery, the extra delivery fee is 2,00 € regardless of the total amount of your order.

Outside Greece

Shipments abroad are carried out by the following services:

Cyprus Geniki Taxydromiki  (by ship  7-10 days)

• For shipments weighing up to 5 kilos, the rate amounts to 8,00 €.
• For shipments weighing above 5 and up to 10 kilos, the rate amounts to 15,00 €.
• For shipments weighing above 10 and up to 15 kilos, the rate amounts to 22,00 €.
• For shipments weighing above 15 and up to 20 kilos, the rate amounts to 30,00 €.
• For each additional kilo, above 20 kilos, the rate amounts to 1,50€.

Bulgaria Geniki Taxydromiki  (on ground 3-4 days)

• For shipments weighing up to 2 kilos, the rate amounts to 7,00 €.
• For each additional kilo, above 2 kilos and up to 30 kilos, the rate amounts to 1,50€ for each kilo

Russia SMART Forwarding delivery to the Post Office department of your area (on ground 12-20 days)

• For shipments weighing up to 5 kilos, the rate amounts to 30,50€.
• For shipments weighing above 5 kilos and up to 10 kilos, the rate amounts to 45,50€.

Ukraine SMART Forwarding Door to Door (on ground 7-14 days)

• For shipments weighing up to 5 kilos, the rate amounts to 12,50€.
• For shipments weighing above 5 kilos and up to 10 kilos, the rate amounts to 20,00€.

 Baltic Countries SMART Forwarding ( on ground 14-21 days)

• For shipments weighing up to 3 kilos, the rate amounts to 30€.

Georgia  SMART Forwarding ( on ground 5-9days)

• For shipments weighing up to 4 kilos, the rate amounts to 16 €.
• For shipments weighing above 4 kilos and up to 30 kilos, the rate amounts 2,50€ for each kilo.
  

Express Mail Service (EMS)

EMS is an international courier service for fast and secure shipments. Estimated delivery time is 2-7 days. See the list of countries and delivery time per country.

Special Priority Mail (SPM)

SPM is an international courier service for fast and secure shipments. Estimated delivery time is 2-7 days. See the list of countries and delivery time per country.

Hellenic Post Office (ELTA)

The Post Office is an international shipping service for low-cost, reliable and safe shipments. The parcels are sent abroad registered and are delivered at the address of the recipient.

The average delivery time is 7-15 days for Europe & Balkans and 10-20 days for the rest of the world. Parcels shipped abroad by Post Office are not insured, therefore I-pharmacy is not responsible for any damages that may be caused during transportation from post offices abroad and does not provide any compensation if a parcel is lost from post offices abroad.

Once an order is shipped, you will receive an e-mail with the tracking number of the carrier service, in order to track the current status of your parcel at the courier's website.

Shipping cost

Shipping charges vary depending on the package, weight, destination and shipping method. The shipping cost is automatically calculated by our system as soon as you enter the country of destination. 

Custom Duties and Taxes

Orders subjected to possible taxes and custom duties, are imposed when the parcel reaches the country of destination. The customer bears the cost of import customs clearance and duties, and dealing with customs formalities. We are not responsible for checking and informing you of the applicable custom duties and taxes. It is recommended that you contact your country's relevant authorities for more information.

Important Notes

• All our products are sold legally inGreecewith all relevant certifications and licenses.
• I-pharmacy reserves the right to modify the shipping terms and conditions at any time without prior notice.
• I-pharmacy reserves the right to cancel or refuse an order without specifying a reason.

If you have any questions or require further information, please contact us by e-mail at sales@www.i-pharmacy.gr or by phone at +30 28970 32132.